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Quality Management Systems

  • ISO is International Organization for Standardization
  • Founded in 1947
  • Based in Geneva, Switzerland
  • 150 + member countries (163 AS ON 13TH Jan.2010)
  • ISO is a Greek word that means “equal ” {isonomy = equality of laws, or people before law}. Other examples are iso therms, isobars,–referring lines connecting the points on the earth’s surface at which certain phenomena are equal.
  • Is it an acronym? No.
  • {If it were, it would read IOS}.
  • ISO9000 was First published in 1987
  • Revised in 1994,2000 & 2008
  • There are more than million organisations certified to this stnd.
  • Technical Committee TC 176 responsible for QM&QA

ISO9001:2008, This ‘fourth edition’ of the Standard was released on the 15th November 2008. It is not a revision but it only introduces amendments, clarifications and some additional ‘Notes’. It also aims to increase compatibility with ISO 14001:2004.

ISO 9000 CORE STANDARDS

  • ISO9000:2005 QMS FUNDAMENTALS AND VOCABULARY
  • ISO9001:2008 QMS REQUIREMENTS
  • ISO9004:2000 QMS GUIDELINES FOR PERFORMANCE IMPROVEMENTS
  • ISO9011:2002 GUIDELINES ON QUALITY & ENVIRONMENTAL MANAGEMENT SYSTEMS AUDITING

BENEFITS TO OWNERS AND INVESTORS

  • INCREASED RETURN ON INVESTMENT.
  • IMPROVED OPERATIONAL RESULTS.
  • INCREASED MARKET SHARE.
  • INCREASED PROFITS.

BENEFITS TO SOCIETY:

  • FULFILLMENT OF LEGAL AND REGULATORY REQUIREMENTS.
  • IMPROVED HEALTH AND SAFETY.
  • REDUCED ENVIRONMENTAL IMPACT.
  • INCREASED SECURITY.

BENEFITS TO SUPPLIERS AND PARTNERS:

  • STABILITY.
  • GROWTH.
  • PATNERSHIP AND MUTUAL UNDERSTANDING.