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Innovation Management

TQM aims at tapping the Potential of Every Individual in the Organisation. It says that the workers, given the opportunity, are capable to using their brain power and utilising their creativity for identifying the problems, resolving them and ensuring the implementation of their own recommendations. It is the worker who knows the best what the problems  in his  area are and how  best they could be solved.

Different Tolls & Concepts available for this are :

  • Quality Circles
  • 5’S’ Concept
  • Kaizens
  • Brainstorming
  • Cause & Effect Diagram
  • Forced Analogy
  • QFD etc..