The ISO 14000 family addresses various aspects of environmental management. The very first two standards, ISO 14001:2004 and ISO 14004:2004 deal with environmental management systems (EMS). ISO 14001:2004 provides the requirements for an EMS and ISO 14004:2004 gives general EMS guidelines.
The other standards and guidelines in the family address specific environmental aspects, including: labeling, performance evaluation, life cycle analysis, communication and auditing.
An EMS meeting the requirements of ISO 14001:2004 is a management tool enabling an organization of any size or type to:
- identify and control the environmental impact of its activities, products or services, and to
- improve its environmental performance continually, and to
- implement a systematic approach to setting environmental objectives and targets, to achieving these and to demonstrating that they have been achieved.
ISO45001/ OHSAS 18001
Many organizations are implementing an Occupational Health and Safety Management System (OHSMS) as part of their risk management strategy to address changing legislation and protect their workforce.
An OHSMS promotes a safe and healthy working environment by providing a framework that allows your organization to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
OHSAS 18001 is the internationally recognized assessment specification for occupational health and safety management systems. It was developed by a selection of leading trade bodies, international standards and certification bodies to address a gap where no third-party certifiable international standard exists.
The following key areas are addressed by OHSAS 18001:
- Planning for hazard identification, risk assessment and risk control
- OHSAS management programme
- Structure and responsibility
- Training, awareness and competence
- Consultation and communication
- Operational control
- Emergency preparedness and response
- Performance measuring, monitoring and improvement
OHSAS 18001 can be adopted by any organization wishing to implement a formal procedure to reduce the risks associated with health and safety in the working environment for employees, customers and the general public.
The Balanced Score Card is a multidimensional framework that gives top managers a fast but comprehensive view of the business. The BSC allows CEO’s to look at the business from four important perspectives:
- Financial Perspective- To satisfy shareholders, what financial objectives must we accomplish.?
- Customer Perspective-To achieve Financial objectives, what customer needs must we serve? General mission statement on customer service to be translated into specific measures that reflect the factors that really matter to customers, like lead time measures, quality measures, performance and service measures etc.
- Internal Process Perspective- To satisfy shareholders and customers in which internal processes must we excel? The internal measures for BSC should stem from business processes that have the greatest impact on customer satisfaction like process capability, cycle time, quality, productivity, cost, etc.
- Learning and Growth Perspective- To achieve our goals, how must our organisation learn and innovate? Intense global competition requires that companies make continual improvements to their existing products, processes and have the ability to introduce entirely new products with expanded capabilities.
Though the concept initially was talking about 4 perspectives stated above, the organisations started having 5th / 6th perspective depending on their focus/strategy. Some companies have taken Safety, Corporate Social Responsibilty etc. as fifth perspective.